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Identifying Training Needs
Future training needs are determined through the development of a comprehensive
manpower plan which takes into account such factors as;
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projected cargo volumes and corresponding demand for workers,
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current inventory of qualified personnel,
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forecasted promotions,
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attrition,
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introduction of new operations and technology.
Once the training plan has been established it is continuously evaluated and
re-evaluated to ensure that it remains current and responsive to the needs of
the members of the Association.
Training needs are determined through working sessions with employers and the
Training Department, and includes input from industry trainers and the union
representatives, taking into consideration all of the factors described above.
Program Development
The Training Department employs technical writers and illustrators as well as
personnel skilled in adult education and training who utilize a systematic
approach in the development of industry training programs and course
curriculum. This process involves definite and pre-defined stages. The typical
steps of this approach are:
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Analysis
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Design
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Development
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Implementation
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Evaluation
There are three main components in an effective training program:
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Good instructional design.
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Good content.
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Good instruction.
Program development is a process in which the instructional design is based
upon the determination and analysis of requirements. The program is developed,
prototyped, refined and delivered. Evaluation is done through trainee reaction,
trainee performance, job performance and upgrading if necessary.
Good training results from following a systematic and predetermined course of
action that focuses on the ultimate goal - improved job performance. A program
development team consisting of a subject matter expert (SME), technical writer
and technical illustrator are utilized to develop the program objectives and
create the training materials.
Pre-Training Activities
Employees are selected for training based on a series of criteria
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the individual's ability to meet the required standards for the category
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work record and hours of work
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ability to get along with others
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potential to the industry
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seniority
Successful candidates are scheduled for training and are advised of their
individually scheduled start dates through an Interactive Training Information
System (IVR).
Training Delivery
Our Instructors are all senior level operators with many years of experience
and expert knowledge of waterfront operations and safety. Instructional
training is provided to Instructional personnel on:
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development of proper lesson plans,
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utilization of additional instructional material and training aids,
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utilization of modern instructional techniques,
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utilization of multi-media and simulation in training
Training programs are designed and delivered so as to ensure an appropriate
balance of theoretical/classroom training, simulated activity, on the job
training, evaluation and feedback.
Evaluation
While in training, a trainee is expected to show reasonable progress each day.
Various methods are employed to ensure trainees receive the instructional
assistance necessary to enable them to succeed. If reasonable progress is not
made during each phase of the program a trainee may be removed from the course.
Following completion of training, on the job evaluation is done to confirm that
the trainee has assimilated the information and instruction that has been
provided and is able to perform the required work in a safe, efficient and
productive manner.
Trainee evaluation is done with input from the trainers and employer
representatives.
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