Vancouver Dispatch

Index

Location
  Staff
  Work Information
  Labour Orders
  Dispatch of Labour
  Dispatch Office Contact Numbers
  Daily Order/Cancellation Times

Times of Dispatch

 

Location

The Vancouver Dispatch Centre is located at 1430 Franklin Street in the City of Vancouver, just two blocks south of the Vancouver Waterfront.

Staff

The Dispatch Centre consists of a Dispatch Manager, two supervisors, eight full-time dispatchers and one office administrator. The staff receives and processes orders for labour in the Vancouver and Squamish areas from  Member Companies and dispatches the required personnel to those companies.

Work Information

In order to provide employees with as much advance notice as possible about potential work opportunities, work information and gang orders are provided to employees through an interactive voice response system (IVR) which allows employees to determine the type of work available for each shift, the forecasted work opportunity and their approximate position in the sequence of dispatch. The work information is also available from the www.bcmea.com and the mybcmea.bcmea.com websites which are updated every five minutes.

Labour Orders

Each employer places orders for specified labour requirements prior to established order/cancellation times through a remote order entry system of networked computers. Daily dispatch slips are prepared by the system for all orders placed. This process is repeated for each shift.

Dispatch of Labour

Employees seeking work through the physical dispatch system must make themselves available at the dispatch centre prior to each designated dispatch time. Each employee is assigned a plate which contains all appropriate information including skill categories for which he/she is qualified. Employees are dispatched from among those physically present at the Association's Dispatch Hall or by telephone by Association staff. All qualified Union employees are dispatched prior to Casual employees. Work is assigned on a rotational basis to those qualified employees who make themselves available. Providing there are sufficient skilled employees available to meet the needs of the employers, Union members may select their work assignment from the work available on a particular day.

Dispatch Office Contact Numbers

Dispatchers (6:30 am - 6:00 pm)
(604) 254-7181
Night Replacements
(604) 254-5252
First Aid and Checkers Dispatch
(604) 254-6296
Lines Dispatch
(604) 254-5252 or (604) 254-6633
Squamish Dispatcher
(604) 254-6801
Squamish Complement IVR
(604) 683-5138 from Vancouver
1-877-606-5138 from Squamish
Declaration of Availability
Work Information
Button Location
Gang Information
Work Forecast

(604) 689-3110
Fax
(604) 253-1535

Daily Order/Cancellation Times

Employers place their orders through a remote order entry system via networked computers.

Daily order/Cancellation times

Shift Order/Cancellation Time
07:00
Coastwise Operations

17:40 previous day
08:00
DeepSea ship and unrated dock labour
Squamish/Woodfibre
Vancouver & additional Squamish/Woodfibre

16:00 previous day
16:00 Previous day
06:30 same day
15:30 and 16:30
Coastwise

15:15 same day
16:30
DeepSea and unrated dock labour
Squamish/Woodfibre
Vancouver dock work

13:00 same day
14:45 same day
14:45 same day
24:00 and 1:00
Coastwise Operations

15:15 previous day
01:00
DeepSea ship and unrated dock labour
Vancouver dock work

13:00 previous day
15:15 previous day

Times of Dispatch

DESPATCH TIMES FOR PHYSICAL DESPATCH

Shift Time Day
08:00
06:45
same day
08:00 orders received after 09:00
11:50
same day
13:00 Coastwise
11:50
same day
16:30 Squamish
14:45
same day
16:30 Vancouver
15:00
same day
01:00
16:00
previous day
07:00 Coastwise
17:45
previous day
08:00 Squamish
17:45
previous day

TELEPHONE PLUG-IN/DESPATCH TIMES FOR CHECKER CATEGORY

Shift Task Time Day
01:00
Plug-in
Obtain Orders

up to 15:45
16:00 - 16:30

previous day
previous day
08:00
Plug-in
Obtain Orders

up to 17:00
17:15 - 17:45

previous day
previous day
16:30 Squamish
Plug-in
Obtain Orders

up to 14:00
14:00 - 15:00

same day
same day
16:30 Vancouver
Plug-in
Obtain Orders

up to 14:45
15:00 - 15:30

same day
same day

TELEPHONE PLUG-IN/DESPATCH TIMES FOR FIRST AID ATTENDANTS

Shift Task Time Day
08:00
Plug-in
Obtain Orders

08:00 - 17:00
17:15 - 17:45

previous day
previous day
16:30
Plug-in
Obtain Orders

08:00 - 13:00
13:15 - 13:45

same day
same day
01:00
Plug-in
Obtain Orders

08:00 - 13:00
13:15 - 13:45

previous day
previous day
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