New Westminster Dispatch
The New Westminster/Surrey Dispatch Centre is located at 11828 Tannery Road, in the city of Surrey, on the east bank of the Fraser River just south of the Patullo Bridge.
The staff includes two Dispatchers who receive and process orders for the New Westminster/Surrey area, including docks along the Fraser River and the Westshore/Delta Port sites (Roberts Bank).
Work forecasts are provided to inform employees of work opportunities, gang orders and work information through an interactive voice response system. This system allows employees to determine the potential work available for each shift, the forecasted work opportunity and their approximate position in the sequence of dispatch.
Employers place orders for labour requirements, by telephone and fax, prior to established order/cancellation times. Dispatch slips are prepared manually for all orders.
Dispatch of Labour
The majority of employees obtain work through the physical dispatch and, therefore, must make themselves available at the Dispatch Centre prior to the designated despatch time. Each employee is assigned a plate that contains appropriate information including skills for which they are qualified. Employees are dispatched from among those physically present at the Dispatch Centre. Work is assigned on a rotational basis to those qualified employees who make themselves available.
Dispatch Office Contact Numbers
Daily Order/Cancellation Times
Employers place their orders prior to daily order/cancellation times as follows:
Times of Dispatch