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Location
The Vancouver Despatch Centre is located at 1430 Franklin Street in the City of
Vancouver, just two blocks south of the Vancouver Waterfront.
Click here for a map.
Staff
The Despatch Manager, with the assistance of two supervisors, eight full time
despatchers and one office administrators receive and process orders for labour
in the Vancouver and Squamish areas from member companies and despatch the
required personnel to those companies.
Work Information
In order to provide employees with as much advance notice as possible about
potential work opportunities, work information and gang orders are provided to
employees through an interactive voice response system which allows employees
to determine the type of work available for each shift, the forecasted work
opportunity and their approximate position in the sequence of despatch. The
work information is also available from the www.bcmea.com and the mybcmea.bcmea.com
websites which are updated every five minutes.
Labour Orders
Each employer places orders for specified labour requirements prior to
established order/cancellation times through a remote order entry system of
networked computers. Daily despatch slips are prepared by the system for all
orders placed. This process is repeated for each shift.
Despatch of Labour
Employees seeking work through the physical despatch system must make
themselves available at the despatch centre prior to each designated despatch
time. Each employee is assigned a metal plate which contains all appropriate
information including skill categories for which he/she is qualified. Employees
are despatched from among those physically present at the Associations Despatch
Hall or by telephone by Association staff. All qualified union employees are
despatched prior to casual employees. Work is assigned on a rotational basis to
those qualified employees who make themselves available. Providing there are
sufficient skilled employees available to meet the needs of the employers,
union members may select their work assignment from the work available on a
particular day.
Despatch Office Contact Numbers
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| Despatchers (06:30 am - 18:00 pm) |
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(604) 254-7181 |
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| Night Replacements |
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(604) 254-5252 |
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| First Aid and Checkers Despatch |
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(604) 254-6296 |
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| Lines Despatch |
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(604) 254-5252 or (604) 254-6633 |
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| Squamish Despatcher |
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(604) 254-6801 |
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| Squamish Complement IVR |
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(604) 683-5138 from Vancouver
1-877-606-5138 from Squamish |
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Work Information
Button Location
Gang Information
Work Forecast |
|
(604) 689-3110 |
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| Fax |
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(604) 253-1535 |
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Daily Order/Cancellation Times
Employers place their orders through a remote order entry system via networked
computers.
The daily order/cancellation times are as follows:
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| Shift |
|
Order/Cancellation Time |
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07:00
Coastwise Operations |
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17:40 previous day |
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08:00
DeepSea ship and unrated dock labour
Squamish/Woodfibre
Vancouver & additional Squamish/Woodfibre |
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16:00 previous day
16:00 Previous day
06:30 same day
|
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15:30 and 16:30
Coastwise |
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15:15 same day |
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16:30
DeepSea and unrated dock labour
Squamish/Woodfibre
Vancouver dock work |
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13:00 same day
14:45 same day
14:45 same day |
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24:00 and 1:00
Coastwise Operations |
|
15:15 previous day |
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01:00
DeepSea ship and unrated dock labour
Vancouver dock work |
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13:00 previous day
15:15 previous day |
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Times of Despatch
DESPATCH TIMES FOR PHYSICAL DESPATCH
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|
|
|
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| Shift |
|
Time |
|
Day |
|
|
08:00 |
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06:45 |
|
same day |
|
|
08:00 orders received after
09:00 |
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11:50 |
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same day |
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13:00 Coastwise |
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11:50 |
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same day |
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16:30 Squamish |
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14:45 |
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same day |
|
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16:30 Vancouver |
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15:00 |
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same day |
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01:00
|
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16:00 |
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previous day |
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07:00 Coastwise |
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17:45 |
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previous day |
|
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08:00 Squamish |
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17:45 |
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previous day |
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TELEPHONE PLUG-IN/DESPATCH TIMES FOR CHECKER CATEGORY
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|
|
|
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| Shift |
| Task |
|
Time |
|
Day |
|
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01:00 |
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Plug-in
Obtain Orders |
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up to 15:45
16:00 - 17:00 |
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previous day
previous day |
|
|
08:00 |
|
Plug-in
Obtain Orders |
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up to 17:00
17:15 - 18:00 |
|
previous day
previous day |
|
|
16:30 Squamish |
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Plug-in
Obtain Orders |
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up to 14:00
14:00 - 15:00 |
|
same day
same day |
|
|
16:30 Vancouver |
|
Plug-in
Obtain Orders |
|
up to 15:00
15:15 - 15:45 |
|
same day
same day |
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TELEPHONE PLUG-IN/DESPATCH TIMES FOR FIRST AID ATTENDANTS
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|
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| Shift |
| Task |
|
Time |
|
Day |
|
|
08:00 |
|
Plug-in
Obtain Orders |
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08:00 - 17:00
17:15 - 17:45 |
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previous day
previous day |
|
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16:30 |
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Plug-in
Obtain Orders |
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08:00 - 13:00
13:15 - 13:45 |
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same day
same day |
|
|
01:00
|
|
Plug-in
Obtain Orders |
|
08:00 - 13:00
13:15 - 13:45 |
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previous day
previous day |
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